Terms of Condition
CARMEN KIDNEY HEALTH
MSC Health Texas LLC dba Carmen [kidney] HEALTH
1. INTRODUCTION AND ACCEPTANCE
Please read the following Terms of Use (“Terms”) carefully, as they constitute a legal agreement between you and MSC Health Texas LLC dba Carmen Kidney Health (“Carmen [kidney] HEALTH,” “we,” “us,” or “our”). If you do not agree to these Terms, please do not access or use this website.
By accessing or using any portion of the Carmen [kidney] HEALTH website, located at www.carmen.health (the “Site”), you consent to and agree that your access and use of the Site is subject to and governed by these Terms and all applicable laws.
Carmen [kidney] HEALTH may, without prior notice, revise these Terms at any time by updating this posting. Continued use of the Site after any such changes constitutes your acceptance of the new Terms.
These Terms are effective as of April 1, 2026.
2. NATURE OF THE SITE AND MEDICAL DISCLAIMER
The information provided on this Site is intended for general informational and educational purposes only. It relates to kidney health, nephrology services, and general wellness topics. The content on this Site is NOT a substitute for professional medical advice, diagnosis, or treatment.
Always seek the advice of your physician, nephrologist, or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this Site. If you think you may have a medical emergency, call your doctor or 911 immediately.
Carmen [kidney] HEALTH does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on the Site. Reliance on any information provided on this Site is solely at your own risk.
3. PRIVACY AND HIPAA COMPLIANCE
Carmen [kidney] HEALTH is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and is committed to protecting the privacy and security of all Protected Health Information (PHI) and Electronic Protected Health Information (ePHI) in accordance with applicable federal and state laws.
Our Privacy Policy, incorporated into these Terms by reference, governs your access and use of the Site and describes how we collect, use, and protect your personal and health information. By using this Site, you also agree to the terms of our Privacy Policy.
Confidential information submitted through this Site will be handled in accordance with our HIPAA Security Policies and Procedures. If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services, Office for Civil Rights.
4. PERMITTED USE AND USER CONDUCT
This Site is provided for your personal, non-commercial use and informational purposes only. You agree that your access and use of the Site will:
- Comply with all applicable local, state, national, and international laws and regulations.
- Not violate or infringe upon the rights of any third party, including intellectual property rights, privacy rights, or rights of publicity.
- Not involve uploading, transmitting, or distributing any harmful, unlawful, defamatory, obscene, or otherwise objectionable content.
- Not involve the use of automated tools, bots, or scrapers to collect data from the Site without our express written permission.
- Not attempt to gain unauthorized access to any part of the Site, its servers, or any systems connected to the Site.
- Not involve republishing, uploading, transmitting, or distributing Site content without prior written permission from Carmen [kidney] HEALTH.
- Not involve “framing” or “mirroring” any content available on the Site.
You represent that you are at least 18 years of age (or the minimum legal age in your jurisdiction) and are legally able to enter into these Terms. You are responsible for all activities that occur under your access or use of the Site.
5. LINKS TO THIRD-PARTY WEBSITES
This Site may contain hyperlinks to third-party websites. Such links are provided for convenience and reference only. Carmen [kidney] HEALTH does not control and is not responsible for the content, availability, or privacy practices of any third-party websites. The inclusion of any link on this Site does not imply endorsement by Carmen [kidney] HEALTH of the linked site. You access third-party websites at your own risk, and those sites are governed by their own terms and policies.
6. INTELLECTUAL PROPERTY
All content on this Site, including but not limited to text, graphics, logos, images, audio clips, and software (“Content”), is the property of Carmen [kidney] HEALTH or its content suppliers and is protected by applicable copyright, trademark, and other intellectual property laws.
You may download, display, and print one copy of any materials on this Site for personal, non-commercial use only, provided that you do not modify the material and you retain all copyright and proprietary notices. No other use of the Content is permitted without the prior written consent of Carmen [kidney] HEALTH.
The Carmen [kidney] HEALTH name, logo, and all related product and service names, design marks, and slogans are trademarks or service marks of MSC Health Texas LLC. You may not use any such marks without our prior written permission.
7. CONFIDENTIALITY OF SUBMISSIONS
Unless otherwise expressly agreed in writing, any information you submit through this Site (other than information protected under HIPAA or our Privacy Policy) will be considered non-confidential. By submitting information or materials to Carmen [kidney] HEALTH through this Site, you grant us an unrestricted, irrevocable, royalty-free license to use, reproduce, publish, modify, and distribute such materials for any lawful purpose consistent with our Privacy Policy and applicable law.
We strongly recommend that you do not submit sensitive personal health information through unsecured channels such as standard contact forms. For protected health communications, please use our secure patient portal or contact our office directly.
8. DISCLAIMERS AND WARRANTIES
THIS SITE AND ALL INFORMATION, MATERIALS, PRODUCTS, OR SERVICES CONTAINED IN THIS SITE ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. CARMEN KIDNEY HEALTH EXPRESSLY DISCLAIMS, TO THE FULLEST EXTENT PERMITTED BY LAW, ALL EXPRESS, IMPLIED, STATUTORY, OR OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.
CARMEN KIDNEY HEALTH DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED. YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
9. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL CARMEN KIDNEY HEALTH, MSC HEALTH TEXAS LLC, OR THEIR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OF ANY TYPE ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THIS SITE, EVEN IF CARMEN KIDNEY HEALTH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
You agree to indemnify, defend, and hold harmless Carmen [kidney] HEALTH and its affiliates, officers, directors, employees, agents, and representatives from and against any and all claims, damages, losses, costs (including reasonable attorneys’ fees), or other expenses that arise directly or indirectly from (a) your violation of these Terms; (b) your use of the Site; or (c) your violation of the rights of any third party or applicable law.
10. PATIENT RELATIONSHIP AND NO TREATMENT
Access to or use of this Site does not create a patient-provider relationship between you and Carmen [kidney] HEALTH or any of its physicians or healthcare providers. Communications through this Site, including contact form submissions or email, do not constitute the establishment of a clinical relationship. For medical advice, diagnosis, or treatment, please schedule an appointment with one of our licensed healthcare providers.
11. GOVERNING LAW AND JURISDICTION
These Terms are governed by and construed in accordance with the laws of the State of Texas, without reference to its conflict of law rules. Any action, claim, or dispute arising under or relating to these Terms or your use of this Site shall be brought exclusively in the state or federal courts located in Texas. You consent to the personal jurisdiction and venue of such courts.
12. CHANGES TO THESE TERMS
Carmen [kidney] HEALTH reserves the right, at its sole discretion, to modify or replace any part of these Terms at any time. We will post the updated Terms on this Site with a revised effective date. Your continued use of the Site following the posting of any changes constitutes your acceptance of the revised Terms. We recommend reviewing these Terms periodically.
13. MISCELLANEOUS
If any provision of these Terms is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. These Terms constitute the entire agreement between Carmen [kidney] HEALTH and you with respect to your use of the Site and supersede all prior agreements. No waiver of any provision of these Terms shall be construed as a waiver of any other provision or of the same provision at any other time.
13. CONTACT INFORMATION
If you have any questions, comments, or concerns regarding these Terms, please contact us at:
Carmen [kidney] HEALTH
MSC Health Texas LLC dbaCarmen [kidney] HEALTH
Website: www.carmen.health
Email: info@carmen.health